OSNtv Android Box is stuck on the start-up screen or keeps restarting

If your OSNtv Android Box doesn’t reach the home screen or keeps restarting, try these steps:

1. Unplug the power adapter for 30 seconds.
2. Reconnect the power adapter and allow a few minutes for the box to start.
3. Make sure the box is in a well-ventilated place and that its ventilation openings are not blocked.
4. If a software update is in progress, don’t repeatedly disconnect the power.