Support Team
Activity overview
Latest activity by Support Team-
Support Team created an article, OSN+ vs OSNtv TVkey: What's the Difference?
Both OSN+ and OSNtv TVkey are available on supported Samsung Smart TVs, but they are two separate services with different content, subscriptions, and login details.OSN+A premium streaming service o...
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Support Team created an article, Troubleshooting login issues on Samsung TV
QR code will not scan: Make sure it is fully visible, adjust your phone's distance/brightness, or open tvkey.osnplus.com/login directly in your mobile browser. OTP email did not arrive: Check sp...
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Support Team created an article, How to Manage or Cancel Your OSNtv TVkey Subscription
You can access subscription management from the Settings menu in the OSNtv app on your Samsung TV.Open the OSNtv app on your Samsung TV.Go to Settings.Select Manage Subscription. A QR code will app...
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Support Team created an article, How to Set Up a PIN and Parental Controls on OSNtv TVkey
Use the Settings menu in the OSNtv app on your Samsung TV to restrict specific channels and assign content restrictions.Open OSNtv on your Samsung TV.Go to Settings.Open the PIN, channel restrictio...
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Support Team created an article, How Many Profiles Are Available on OSNtv TVkey?
The OSNtv app on Samsung TV (TVkey) supports one main profile and one Kids profile. The app does not support creating multiple additional personal profiles.Use the profile options available within ...
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Support Team created an article, What is the Kids section on OSNtv?
The Kids section brings together programmes and content selected for children and families, with options for different age groups, from younger children to teenagers.Some titles may be available in...
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Support Team created an article, How do I watch programmes and movies through OSN On Demand?
OSN On Demand lets you choose from programmes and movies available to watch on demand.Open the On Demand tab from the menu.Press OK to open the content library.Select the programme or movie you wan...
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Support Team created an article, How do I watch content that is available without downloading it on my OSN Plus HD receiver?
a Play icon may appear when you open certain movies or series that do not require a prior download on the OSN Plus HD receiver.Select the title and choose Play if the option appears on screen. Do n...
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Support Team created an article, How do I open the TV Guide and browse channels and programmes?
The TV Guide lets you browse channels, programmes, and their scheduled times. How you open and navigate it depends on your receiver model.OSNtv BoxPress Live TV on your remote to open the TV Guide....
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Support Team created an article, How do I connect my OSNtv receiver to the internet using Wi-Fi or an Ethernet cable?
You can connect your OSNtv receiver to the internet using Wi-Fi or an Ethernet cable, depending on the model.OSNtv Box – Wi-FiPress Home on your remote.Open Settings from the menu at the top of the...