What should I do if the satellite quick scan fails?

If the quick scan fails and you see the message “We couldn't complete the satellite scan”, try the following:

1. Make sure your OSNtv receiver is connected to the satellite cable.
2. Check that the cable is firmly connected to the correct port on the receiver.
3. Select Scan Again to retry the quick scan.

If the scan fails again:

1. Select Custom Setup or Custom Scan, depending on the option shown on your screen.
2. Enter the correct satellite settings for the satellite connected to your receiver.
3. Follow the on-screen instructions.