I see a black screen or a “No Signal” message when connecting my OSNtv receiver to the TV. What should I do?

If you see a black screen or a “No Signal” message, the TV may be set to the wrong input, or there may be an issue with the HDMI cable or connection.

Try these steps

1. Make sure both the OSNtv receiver and the TV are switched on.
2. Using the TV remote, select the HDMI input connected to your OSNtv receiver. The input button may be labelled Source, Input, or TV/AV.
3. Disconnect the HDMI cable from the receiver and TV, then reconnect it securely. Check the cable for visible damage.
4. Unplug the receiver’s power cable, wait a few seconds, and plug it back in.
5. If the receiver is connected through another device, such as a home theatre system or DVD player, make sure that device is switched on and set to the correct input.
6. If possible, connect the OSNtv receiver directly to the TV using the HDMI cable, bypassing the intermediate device.

If the screen remains black, try another HDMI cable or TV HDMI port, if available.