No picture, “No Signal” or incorrect picture settings (OSN Plus HD and Show Box)

These steps apply to the OSN Plus HD Box, OSN Plus HD Wi-Fi Box and Show Box.

If your TV doesn’t show a picture from the receiver, try these steps:

1. Make sure the TV is switched on and set to the correct input, HDMI or AV, depending on how the receiver is connected.
2. Check that the HDMI or AV cable is firmly connected at both ends.
3. Make sure the receiver is powered on, then restart it.
4. If you use HDMI, try another HDMI port on the TV or another HDMI cable.
5. If you use an AV cable, make sure each plug is connected to the input of the matching colour.

If you can see the picture but it looks distorted or doesn’t fit the screen

Open Menu > Settings and look for the display or screen resolution settings (Screen Resolution), then choose a resolution supported by your TV. If you can’t see the menu, first check the TV input and the cable connection.