Recorded programmes have disappeared (OSN Plus HD and Show Box)

These steps apply to the OSN Plus HD Box, OSN Plus HD Wi-Fi Box and Show Box.

Older recordings may be removed automatically if the hard-disk mode is set to Auto. To check this setting:

1. Open Menu > Settings > User Preferences.
2. Enter your PIN if requested. The default PIN is 0000.
3. Open Recording Setup and look for Hard Disk Mode.
4. If Auto is selected, the receiver may replace older recordings as new ones are saved. If available, choose Warning or Manual and save the change.