Green or purple screen (OSN Plus HD and Show Box)

These steps apply to the OSN Plus HD Box, OSN Plus HD Wi-Fi Box and Show Box.

If the picture appears green or purple, try these steps:

1. Turn off the TV and the receiver.
2. Disconnect the HDMI or AV cable and reconnect it firmly.
3. If you use HDMI, try another HDMI port or a different cable if available.
4. Turn the TV back on, then turn on the receiver.