Can’t record a programme (OSN Plus HD and Show Box)

These steps apply to the OSN Plus HD Box, OSN Plus HD Wi-Fi Box and Show Box.

If you can’t record a programme, try these steps:

1. Open the TV Guide and check whether programme information is available. A scheduled recording may not work if programme information is missing.
2. Press Playlist or open My Playlist to check the available hard-disk space.
3. If the disk is full, delete recordings you no longer need.
4. Restart the receiver and try recording again.

Note: Don’t format the hard drive as a first step, because formatting deletes all saved recordings.